PCBWay factories will have one day holiday on April 5th (GMT+8). Orders can still be placed as usual but production and delivery may be postponed accordingly. Read more >>

Help Center Payment Problems

What should I do if my card payment has failed?

If your payment has failed, please check the following:

1. Please make sure you have paid with Visa, MasterCard, Maestro (debit card).

2. When making payment, Please confirm what happened.

3. If your card has expired or your payment has exceeded your card's limit, please contact your card issuer.

4. If you got an error notice on the checkout page, please check your card information and try to pay again. If this doesn't work, you can try using another card or another browser.

Last updated on 05/01/2026

If you have any question with ordering, feel free to contact us.

Was this article helpful? Yes No

If you cannot find solutions to your problem here please tell us through Facebook or Twitter.

Related articles

Comments (8)

This message here is only a suggestion supplement to the above content, and does not for trading operations such as orders. If you have any urgent questions or order issues, please contact your sales rep.

Upload photo

You can only upload 5 files in total. Each file cannot exceed 2MB. Supports JPG, JPEG, GIF, PNG, BMP

0 / 10000

Back

Balance & Coupons

Shipping & Delivery

Service & Refunds

Technical Support

PCB Engineering Questions

PCB Assembly FAQ

Injection Molding & Vacuum Casting

Ordering

Self Service

Retrieve Your Password
Report an Issue
Check My Orders
Track Your Packages
Check Dispute Progress

Capabilities: PCB Capabilities; PCB Assembly Service; Quick turn PCB Fabrication; SMD Stencils; Prototype PCBs; Quality Control

Products/Services: PCB Instant Quote; PCB FAQs; PCB Prototyping; Our Equipment; Blog/Engineering; PCB Products

Customer Support: Contact Us; Help Center; Sponsorships; Shared Projects; PCB Glossary; Referral Program

About us: About Us; Why Buy From Us?; Shipping Method Guide; Privacy Policy & Agreement; Refund Policy; Terms of Service

Payment Methods: Paypal,Western Union,Bank Transfer,WebMoney,Visa,Credit Card

Delivery Services: FedEx,UPS,DHL,China Post Air Mail,TNT,EMS ePacket,Hongkong Post Air Mail,EMS

Verified by: Ul Certificate &ISO 9001:2008 Certificate Go Green

Link Us on: Facebook twitter youtube linkedin instagram tiktok

PCBWay PCB Prototype the Easy Way!

? 2024 PCBWay. All rights reserved.

Cookie Preferences

Cookies are small files which, when placed on your device, enable us to provide certain features and functionality of PCBWay websites and online services to you. We use the following types of cookies on our websites. You have the ability to accept or decline cookies as you prefer. View Cookies Policy for full details.

Required Cookies

Always active

These cookies are necessary to enable the basic features of this site to function, such as providing secure log-in and related services core functionality. Without them, the site could not operate, so they cannot be disabled.

Functional Cookies

Yes No

Cookies that help us remember your preferences and settings in order to improve your experience when interacting with our sites and services.

Targeted Advertising

Yes No

Our third-party service providers and Our business partners may use advertising cookies to collect data about your online activities and your browsing habits on their websites. Thanks to the data collected by these cookies, they can offer you relevant advertising tailored to your preferences and interests.